WESTON, Fla.–(BUSINESS WIRE)–Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that The Pantry, Inc., the largest convenience store chain in the Southeastern U.S., has addressed HR and payroll issues, enhanced talent acquisition, and streamlined its onboarding experience with the UltiPro solution.
Headquartered in Cary, NC, The Pantry operates approximately 1,600 stores in 13 states under select banners, including Kangaroo Express®, its primary operating banner. Previously, the company used a homegrown AS400 Legacy system to manage its human capital management (HCM) alongside multiple systems and spreadsheets, hindering optimal productivity. Challenged by a growing, dispersed workforce, The Pantry’s leadership began to look for sophisticated HR technology with features that would organize and strengthen the entire people management process. The Pantry selectedUltiPro for its cloud-based, end-to-end functionality for HR, payroll, and talent management and went live on UltiPro in January 2013.
“Our previous system had been customized so much that it morphed into this overwhelming monster. After we spent a week during the end-of-year holidays trying to address major payroll issues, we knew we needed to do something different,” said Heather Clawson, HRIT manager at The Pantry. “UltiPro’s payroll capabilities are strong, and employee data moves easily across all areas of HCM, from recruitment to onboarding to payroll. We also chose UltiPro for its ease of use, strategic reporting tools, and its ability to integrate well with other applications, which are all important to our business. UltiPro has helped us address the HR and payroll challenges we used to have with our previous systems.”
Delivered in the cloud, UltiPro provides businesses with end-to-end HCM functionality, including HR, payroll, benefits, recruitment, onboarding, performance management and reviews, succession planning, career development, time and attendance, and 24-7 access to information for managers and employees. The Pantry now has one system of record to consolidate and manage workforce information, supported with cohesive business intelligence for fast, and extensive, reporting and analysis.
“UltiPro has strengthened and simplified our HR operations and made them much smoother,” said Clawson. “For example, our previous process for recruitment was manually driven and very paper-intensive. We have 300 or 400 hires per week, and previously we had eight to ten pieces of paper per employee and then a team of seven people to process all that paper every week. Now with UltiPro, we’re completely paper-free for our recruitment and onboarding. It’s an amazing improvement.”
With UltiPro Onboarding, The Pantry is expediting the transition process for new employees. Preliminary new hire information captured during recruitment can be used to pre-populate required forms. This saves time for managers and HR staff, eliminates duplicate data entry, reduces errors, and improves the overall experience for everyone involved. Via a secure Web portal, new hires are guided step-by-step through the completion process. A legally compliant ‘click signature’ feature makes the entire process paperless. Completed forms then are encrypted and stored in an electronic document repository.
“UltiPro Onboarding is a huge win for our business because it expedites time to productivity, puts more control in the employees’ hands, and reduces costs. Plus, we are ensuring all hiring activity is compliant with federal and state forms,” says Clawson. “By eliminating so much administrative burden on our teams, we have re-directed our focus to improving services to our workforce and delivering strategic actions that will support our overall business.”
In addition to the UltiPro solution’s capabilities, The Pantry also ranks Ultimate’s support services as a primary advantage in its partnership. According to Clawson, The Pantry’s teams and Ultimate worked diligently during the complex activation, including extensive planning, analysis, and project management; configuration and testing; historical and current data conversion; standard interface development; and more.
“The rollout of UltiPro was a positive, collaborative experience. We experienced one of the most important projects that will ever happen in HR — deploying technology that handles every scope of HCM. We have been impressed with Ultimate’s support services throughout. There was just so much support and so much readiness to help.”
“Without a doubt, unified, end-to-end HCM is the optimal way to achieve efficiencies and elevate productivity to best support your people, especially for businesses like The Pantry that have thousands of employees, dispersed locations, and goals for more expansion,” said Greg Swick, chief sales officer at Ultimate Software. “We’re excited that UltiPro has provided this very successful retailer with powerful technology that is significantly improving its HR, payroll, and talent processes, and we look forward to a long, rewarding business partnership as we both grow in the future.”
About Ultimate Software
Ultimate is a leading cloud-based provider of people management solutions, with more than 10 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate’s award-winning UltiPro delivers HR, payroll, and talent management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 1,600 professionals focused on developing the highest quality solutions and services. In 2013, Ultimate was ranked #9 on FORTUNE’s list of the “100 Best Companies to Work For,” and Minyanville Media Inc. named Ultimate among the top 10 most ethical businesses in the U.S. Ultimate has more than 2,500 customers with employees in 144 countries, including Adobe Systems Incorporated, Culligan International, Major League Baseball, The New York Yankees Baseball Team, Pep Boys, and Texas Roadhouse. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM
Follow Ultimate Software on LinkedIn: http://linkd.in/UltimateHCM